KitchenAid 43-inch, 24.2 cu.ft. Built-in French 3-Door Refrigerator with Platinum Interior Design KBFN502EBS

I bought this unit 6 months ago, and are still happy with my decision. Good quality and color!

Plus side - Looks fantastic and plenty of room inside Negatives- We had problems with the door hinges and middle door mechanism (which was causing the doors to not stay closed and jam together when trying to close) which ended up in a replacement, as six hours of service calls couldn't do the trick. The second one installed, two weeks in, was leaking water inside and out. The drain line inside the fridge was plugged ( from manufacturer) resulting in yet another replacement as it cannot be fixed. Pretty disappointing considering this is an $11,000 fridge. Hesitant to go with this brand again, but we don't have a choice, as any other built in fridge in a 42" in black stainless is in the $20,000 range. Very disappointing to say the least.

We purchased this refrigerator plus additional KitchenAid appliances as part of our remodel in August 2015. Due to the investment in this refrigerator in particular we purchased an extended warranty through KitchenAid. In less than 3 years the door seal ripped around the upper doors. We opened a service call in December 2018 and finally in mid-April 2019 the service company that's contracted by AIG who is the underwriter of the policy gave up and said that the seal cannot be replaced. They tried to do replacement doors and claimed that those are not available either. In addition, we also had one of the door springs fail so that the right-hand door swings freely, similar to another reviewer. Due to this issue, when the right-hand door is opened the light does not come on. At this point the retailer isn't helpful nor is the extended warranty company and they're only offering 75% of the value paid to replace it, and we only have 45 days to make a decision. Needless to say this not acceptable.

Replacement for 20 year old Kitchen Aid built in refrigerator. Even better than the last. Modern, stylish, and adds so much to my kitchen.

We bought this with our new house and in less than a years time, the freezer stopped working. It shoots out water and there is ice all over the freezer. The ice cubes stopped forming as there is lump of wate coming out that gets frozen. The ice cube is so poorly designed that it is impossible to reach the ice shut off mechanism. The fact that other had the same problem, there is serious issue with regards to ice maker in this model. The ice maker is super loud, every time water goes through the pipe to the ice maker, it is super loud. It is hard to know how to replace the air filter and water filter. There are no vedios for this manual, and the generic vedios do not help for this model. The refrigerator is too small and if you open both left and right doors, and while closing if the right one reaches first, the left one does not close. Also if you open just the right side, it does not stay open to allow you to get what you want with two hands. You have to prop it open which means, the entire load of the door is either on your elbow, your hand or your back. Very poorly designed making it very inconvenient. Priced too high for the value you get.