Whirlpool 31-inch, 17.7 cu.ft. Freestanding All Refrigerator with LED Lighting WSR57R18DM

I purchased the sidekick refrigerator and freezer approximately 3 years ago. Had problems with the freezer right at the one year mark, but Whirlpool let me go back and add the extended warranty. No problems since. But in 2019 I have had to replace the sealed cooling system, the thermostat and the computer that manages the temperature - for almost $1,000 in repairs. Now 3 months after the last repair it is no longer cooling again!!!!! I have lost hundreds of dollars in food on three different occasions because the refrigerator stops cooling. I currently have a whirlpool refrigerator, freezer, washer, and dryer, but at this point don't know that I will ever purchase another whirlpool product again! So unbelievably disappointed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have had this fridge for just about 5 days now. When I first moved all my food from the older model to the new model (same size) I was amazed that the same amount of food took up more space than before. 1) I have 2 fewer shelves on the door, previous version had 5 full length shelves current only has 3, (they are 6 half shelves, so you lose a few inches in the middle) the previous model bottom shelf on the door could hold a bunch of two litters and the top shelf was perfect for cans. The new model is missing both of these features. 2) the inside has 1 fewer shelves, previous had 5 shelves, current has 4 (because they converted one to drawers 3) number of drawers, previous had 2 full size (crisper) and 1 small, new one has 4 full size (crisper) that are bigger than the previous model. One smart thing in the previous model was that you could see through the glass between the bottom shelf and the drawers so you knew what was in there without having to open them. That is now gone, you cannot see the bottom two drawers at all unless you open and that just means whatever goes in there will be forgotten about quicker. 4) The bottom drawers are larger, so if you are throwing junk in there its fine, not great for people who like to be organized and see everything they have 5) the spacing between the shelves is no well done, for example a 20oz bottle can only fit on two shelves in the new model, but could fit on 4 shelves in the old model. The amount of space for the shelves has decreased. 6) the light and control panel is in the in the middle and to the front of the top of the inside of the fridge so you loos that space as well. This could have been put in a better place such as on the outside of the door, or make it smaller. 7) the shelves on the door bump into the shelves, so if you have items on the shelves you cannot put them near the edge or they will get pushed into the fridge, for example i keep a large water container with a spigot that in the old model could rest right on the edge, but in the new model sites 2 inches inside so you have to pull it out and push it back 8) the doors on the hinge side of the door cannot open unless the door is open about 125 degrees because the "pizza holder" sticks out. you may have to redo your build-in or pull the fridge out further to allow extra space for the door to open 9) what is the point of the "pizza holder" it is a waste of space, blocks the drawers from opening and the gap at the bottom of it makes it so it is a wast of space unless you have a box that you can rest on the side, but there are not many items that can do that. I tried a few items, but they would fall out of the bottom 10) The door itself is about 3 inches larger than older models so you need a bit extra room 11) the fridge makes a loud breathing noise, not all the time, but often, not sure what it is for (maybe when it is doing an air exchange), and it may be a defect, I will probably record it and call support to see if it is normal. 12) it is simple to set the temperature, as they have few buttons to push and one says perfect temp Overall I'm disappointed in the product for the price paid when compared to other brands and even other Whirlpool products. They should quickly take this model to the drawing board.

Purchased this set in 2009 for new constructed home, Fridge lost coolant 2013 had it charged then a year later again. Unable to fix so had to order a new fridge 2015, they changed the design so had to buy the freezer so they would match. IN May 2018 the fridge lost coolant again and was able to fix, now 16 months later fridge is not working. Same issue. Planned the kitchen design around these appliances. So I have paid about 7000-8000 in the past 10 years. No More!

Purchased this set in 2009 for new constructed home, Fridge lost coolant 2013 had it charged then a year later again. Unable to fix so had to order a new fridge 2015, they changed the design so had to buy the freezer so they would match. IN May 2018 the fridge lost coolant again and was able to fix, now 16 months later fridge is not working. Same issue. Planned the kitchen design around these appliances. So I have paid about 7000-8000 in the past 10 years. No More!

I like the way the door had room for milk and juice.